Posts from the ‘HBR’ Category
Strategy, Marketing, Brands, Consumers, Loyalty, CRM & CEM – How to and What if
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Complete Archive of Posts
Articles
- About Miro Slodki
- Miro’s site – Statement of purpose
- Articles
- The Art & Science of Retention
- The Art & Science of Retention – Part 2 – Basic Definitions
- The Art & Science of Retention – Part 3 – The Periods of Truth
- The Art & Science of Retention – Part 4 – The Cost of Failure
- The Art & Science of Retention – Part 5 – Word Of Mouth
- The Art & Science of Retention – Part 6 – Disruptive Innovation, Innovation and Resilience, Conclusion
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- Mayor, when will you resurface the Don valley trail so Rollerbladers can safely enjoy the trail ...why must we lag ottawa #ToryFBlive 6 years ago
- looks like sold out...it searched for 10 minutes and came up empty @MumfordAndSons #leespalace 8 years ago
- tickting now working but no tickets available @MumfordAndSons #leespalace ....joyless 8 years ago
Most frequently viewed Posts
- 2010 in review
- The face cloth
- The Measurement of Whispers
- Retention is the New Aquisition
- TV Commercials 2.0 - revisited
- Is it time we fired our Shareholders? revisited
- The great media debate - evolution or revolution
- Toward a better brand (12 thoughts)
- The art OR science of the Service Recovery Paradox.
- The Big Shift - Managing resources in an uncertain world
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